This is the privacy and cookie policy for CSG Managed Properties, accessible from www.csgmp.com.

What are cookies

As is common practice with almost all professional websites, this site uses cookies — tiny files that are downloaded to your computer — to improve your experience. This page describes what information they gather, how we use it, and why we sometimes need to store them. We also explain how you can prevent these cookies from being stored, though doing so may downgrade or break certain elements of the site's functionality.

How we use cookies

We use cookies for a variety of reasons, set out below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. We recommend that you leave all cookies enabled if you are not sure whether you need them, in case they are used to provide a service that you use.

Disabling cookies

You can prevent the setting of cookies by adjusting the settings in your browser (see your browser's help pages for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit, so we recommend that you do not disable them.

The cookies we set

• Account related cookies. If you create an account with us, we use cookies to manage the sign-up process and general administration. These are usually deleted when you log out, though in some cases they may remain afterwards to remember your site preferences.
• Login related cookies. We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every time you visit a new page.
• Form related cookies. When you submit data through a form, such as those found on our contact and valuation pages, cookies may be set to remember your details for future correspondence.
• Saved property preferences. Your saved properties and property search filters are stored in your browser so that we can show them back to you on your next visit. This information stays on your device.

Third party cookies

In some cases we also use cookies provided by trusted third parties:

• This site uses analytics services to help us understand how you use the site and how we can improve your experience. These cookies may track things such as how long you spend on the site and which pages you visit.
• From time to time we test new features and make subtle changes to the way the site is delivered. While we are testing, these cookies help ensure you receive a consistent experience.
• We use social media buttons and plugins that allow you to connect with your social network. These may set cookies through our site, used in line with the respective privacy policies of those networks.
• Property listings and maps are supplied by our property software and mapping providers, which may set cookies when those elements load.

Your data

We collect personal information only when you choose to give it to us — for example when you enquire about a property, request a valuation, or register your requirements. We use it to respond to your enquiry and to provide the services you have asked for. We do not sell your personal information.

You have the right to ask what personal data we hold about you, to have it corrected, and to ask us to delete it. To make a request, please email charlie@csgmp.com.

More information

Hopefully that has clarified things. If there is something you aren't sure about, it is usually safer to leave cookies enabled in case they interact with one of the features you use on our site.

If you are still looking for more information, you can contact us at charlie@csgmp.com or on 020 3340 7888.